人工智能聊天机器人为提升客户服务品质带来的机遇

人工智能是一种使用机器模拟人的智能的技术,包括让机器人具备一些人类认知功能,比如说学习与解决问题。也许会有人担心一个超级智能存在的将来,但也有人执着于探索人工智能带来的各种可能性。人工智能可以为人类提供前所未有的帮助,其中一种可能性,就是提高聊天机器人的性能。

2018年聊天机器人发展趋势,你不可错过

所谓聊天机器人,就是专为人机对话设计的一个电脑程序,通过收发信息可以进行会话。可以应用于各种主流讯息平台,包括Facebook Messenger、微信、Line、Kik, 甚至手机短信。聊天机器人在很多领域中已被公认为是未来良好客户服务的楷模。在整个市场环境下必会引起不小的波澜。 作为一个精明的营销者,或许已经开始享受通过合理运用聊天机器人带来的便利了。2017年,我们见证了各大品牌纷纷改变套路使用聊天机器人的趋势。现在距离2018年已不到一个月,让我们和大伙儿一起预测下明年的发展趋势。看看聊天机器人在2018 年会有哪些更广泛的应用。

Opportunities for using AI chatbots to enhance customer service

Artificial intelligence (AI) is a level of intelligence possessed by machines, including robots equipped with human-like cognitive functions such as learning and problem-solving. Many may fear a future with super intelligence, but others revel in the possibilities. AI can be used to help people like never before. One such way is by enhancing chatbots. Forrester …

James Zhang joins ReignDesign!

We’re delighted to welcome James Zhang to ReignDesign’s Shanghai office as our new Business Development Manager focusing on Mainland China. James is a marketing veteran with 7 years integrated experience in advertising for client servicing and new business development. James has serviced a wide range of global brands for above-the-line, below-the-line, digital and social media campaigns. …

Share our Shanghai office space

查看中文请向下滚动 We have 3 spare desks available in our Shanghai office starting from July 2017. If you would like to co-locate with a really friendly team of developers and designers, for a great monthly price, read on! We can offer: Great location in downtown Shanghai close to Tianzifang and Xintiandi Close to the metro, 5-minute walk …

What’s WeChat?

You may have heard of it, “It’s like the Chinese WhatsApp, isn’t it?”. That’s maybe the best description for people who don’t live in China, but here WeChat is more than just a messaging app. It’s well known that there are some differences between Chinese tech culture and the Western one and WeChat is the best practical …